MAPA
(Metropolitan Area Planning Agency)
(Metropolitan Area Planning Agency)
Problem
Users faced challenges with a dysfunctional sitemap and inconsistent navigation on the Omaha-Council Bluffs Metropolitan Area Planning Agency's website, hindering efficient access to important documents, data, and maps.
Users faced challenges with a dysfunctional sitemap and inconsistent navigation on the Omaha-Council Bluffs Metropolitan Area Planning Agency's website, hindering efficient access to important documents, data, and maps.
Outcome
The Omaha-Council Bluffs Metropolitan Area Planning Agency introduced an interactive platform designed to enhance accessibility for various users to explore, view, and download documents, data, and maps. This initiative addressed and resolved issues related to a previously dysfunctional sitemap and inconsistent navigation flows, ensuring users can find relevant information efficiently. By focusing on understanding the primary needs and concerns of its users, the platform delivers tailored information at crucial moments, significantly improving the user experience.
The Omaha-Council Bluffs Metropolitan Area Planning Agency introduced an interactive platform designed to enhance accessibility for various users to explore, view, and download documents, data, and maps. This initiative addressed and resolved issues related to a previously dysfunctional sitemap and inconsistent navigation flows, ensuring users can find relevant information efficiently. By focusing on understanding the primary needs and concerns of its users, the platform delivers tailored information at crucial moments, significantly improving the user experience.
